(Case study)
SolidBlock Enterprise: every enquiry, straight to the project manager
SolidBlock Enterprise is a construction company in Petaling Jaya. The brief to Convyra was simple: stop losing enquiries between the website and the project team.
The challenge SolidBlock faced
Enquiries reached a general inbox first, so the project team saw them late. Quotes went out, but follow-up depended on someone remembering to chase.
What we built for SolidBlock Enterprise
A website and project portfolio structured around SolidBlock’s services and the areas it wants to win, with on-page SEO and a Google Business Profile.
An enquiry form that sends each lead straight to the project manager on WhatsApp, with the customer’s details.
An automatic follow-up sequence on every quote, so no buyer goes quiet without a polite, useful nudge.
Why speed matters for construction enquiries
Construction buyers often ask two or three contractors for a quote at the same time. The firm that replies first, with a clear next step such as a site visit, sets the standard the others are judged against. A fast reply signals that the project itself will be run well.
What other construction firms can copy from SolidBlock
Send website enquiries to the person who quotes, not a shared inbox. Reply within minutes, even if it is only to book a site visit. Put every quote on an automatic follow-up sequence.
“Now the lead hits my project manager’s WhatsApp before the customer has closed the tab, and the quote gets chased three times without anyone remembering to do it.”Mr. Ramesh, Owner, SolidBlock Enterprise
A quick self-check
- Enquiries reach the person who quotes
- Leads are answered within minutes
- Every quote has a follow-up sequence
- Projects are shown with real photos
- The website is built around services and areas
Sources & further reading
Related guides
- How to set up a shared WhatsApp inbox for your team
- Lead follow-up automation: a setup guide for Malaysian sales teams
- Multi-branch WhatsApp inbox: every outlet in one place, with head-office visibility
- Web design & lead capture service
Want this set up for your team? See our Web design & lead capture service, or book a free 20-minute review.
Common questions
Can you do the same for my construction company?
Yes. Our Automate plan at RM3,500 a month covers it: a free website with SEO, digital marketing, WhatsApp lead alerts and automatic follow-ups, with no minimum term.
How long did it take?
A focused website and lead-alert setup like this usually takes a few weeks, depending on how quickly content and photos are ready.
Let's talk
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